FAQ

When will I receive my order?
You will receive your order within 7-12 days of placing it.

What do I do if I am not pleased with the way the portrait looks?
If you have any complaints we are more than happy to revise your order until you are 100% satisfied.

Does my dog count as a person?
Yes, your pet also counts as an additional person.

How many photos do I have to enter?
The more the merrier, however, you can enter one just make sure to explain exactly what you want.

Will I be charged for revisions?
If your revision is based off of something that is not included in your description then yes, however if it is a mistake made by our artists we are more than happy to do it free of charge. 

How many people can be in my portrait?
Our regular package is 1-5 people, however, we have a package for larger groups as well which can have as many as 10 people. 

How will I receive my portrait?
We email you the artwork you ordered & after that you can do as you please, you can print it, put it on a T-Shirt, mug, etc.